Terms of Service
Effective Date: February 13, 2025

Welcome to Zen Vape Shop! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. General Conditions

1.1 You must be at least 21 years old to purchase products from our website.
1.2 We reserve the right to refuse service to anyone for any reason at any time.
1.3 Any breach of these Terms may result in termination of your access to our website and services.

2. Products and Orders

2.1 All product descriptions and pricing are subject to change at any time without notice.
2.2 We strive to display product colors and images accurately, but we cannot guarantee that your screen’s display will be accurate.
2.3 We reserve the right to limit quantities of any product or discontinue any product at any time.
2.4 Orders are subject to acceptance and availability. We may cancel orders at our discretion.

3. Pricing and Payments

3.1 All prices on our website are listed in USD and are subject to change.
3.2 We accept major credit cards, debit cards, and other payment methods as specified at checkout.
3.3 Payment must be received in full before orders are processed and shipped.

4. Shipping and Delivery

4.1 We ship orders to the United States and other specified regions. Delivery times may vary based on location and carrier delays.
4.2 Once an order is shipped, we are not responsible for delays, lost shipments, or customs-related issues.
4.3 Shipping costs are non-refundable unless otherwise stated.

5. Returns and Refunds

5.1 We accept returns on unused and unopened products within 14 days of delivery.
5.2 To initiate a return, please contact our customer support team for instructions.
5.3 Refunds will be processed once the returned item is received and inspected. Shipping costs for returns are the responsibility of the customer.

6. Intellectual Property

6.1 All content on our website, including text, images, and logos, is the property of Zen Vape Shop and is protected by copyright laws.
6.2 You may not reproduce, distribute, or use any content from our site without prior written permission.

7. Limitation of Liability

7.1 Zen Vape Shop is not responsible for any injuries, damages, or losses resulting from the use of our products.
7.2 We do not guarantee that our website will always be available, uninterrupted, or free of errors.
7.3 In no event shall Zen Vape Shop or its affiliates be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Governing Law

8.1 These Terms shall be governed by and interpreted in accordance with the laws of the United States.
8.2 Any disputes arising from these Terms shall be resolved in a competent court in the United States.

9. Changes to Terms

9.1 We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website.
9.2 Your continued use of our site after any modifications constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at info@zenvapeshop.com.

Thank you for shopping with Zen Vape Shop!